Premier Handyman, Code of Conduct
A man for all reasons.
At Premier Handyman I have a genuine passion for great customer service. I want customers to be delighted with what I do, and the feedback I receive suggests that I achieve this aim.
Over 89% of customers rate the value for money I give to be either excellent or good. And 98% say they would recommend me to others. If on the very odd occasion something should go wrong rest assurrred that I always go the extra distance to put it right.
I have designed my service based on the following aims:
- To display a polite and professional attitude at all times
- To arrive on site promptly at the agreed time
- To give immediate notification of any expected delay in arrival
- To ensure that specific customer requirements are fully understood and observed
- To work efficiently in a planned, methodical manner, ensuring any disruption is effectively minimised
- To ensure adequate measures are taken to protect fixtures and fittings.
- To comply fully with health & safety regulations
- To offer a ‘no quibble’ workmanship guarantee
- To handle any customer dissatisfaction in a courteous, respectful and objective manner.
- To provide all customers with the opportunity to comment on the quality of service received.
Book a Premier Handyman with ease:
- Just call .
- Booking Request form.
- Mobile users call .
